Capture the lessons that save lives

Hotwash captures your crew’s hard-won lessons by voice, right at the tailboard, and turns them into clear training and SOP recommendations automatically.

Every lesson stays in your department’s knowledge library, so it doesn’t retire when your people do.

Start a 30-day pilot

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SUCCESSES

Water on the fire within four minutes of arrival.

4 of 4 reports

Primary search was done before the second alarm.

Engine 2, Car 2

CHALLENGES

The tactical channel was overloaded, and the vent-ready message was missed twice.

3 of 4 reports

The second-due engine’s supply line crossed the truck’s set-up spot.

Truck 1, Car 2

PLAYBOOK ANALYSIS

SOG 4.2 Initial attack

Followed as written

Met

SOG 6.1 Radio discipline

Vent-ready message missed twice

Gap

SOG 3.4 Apparatus placement

Supply line crossed the truck’s set-up spot

Gap

SUGGESTED DRILLS

Ventilation handoff on a busy channel

45 min · Engine and truck crews

Second-due apparatus placement

30 min · Drivers

Trusted across the nation

What chiefs are saying

“We used Hotwash after a structure fire where several of our members were injured. Instead of relying on informal after-action conversations, Hotwash allowed us to capture individual perspectives and bring them into one clear, organized record. That made it possible to confirm our tactics were sound while identifying specific training objectives to improve going forward. Knowing what we do well and what we need to work on was invaluable.”

Roy Gagne

Deputy Chief

Norwalk Fire Department

“We don’t implement new tech without the crew’s blessing. After completing the Hotwash pilot, we saw an incredible 97% positive response rate from the line. It’s rare to see that level of approval for anything.”

Harry Tulier

Assistant Chief

Hartford Fire Department

Your crews already talk it out at the tailboard.

After a call, your crew gathers at the tailboard and talks through what went right and what didn’t. That’s where the real lessons come out. The problem is what happens next.

The lessons stay in the room

The crew that was there learns. The other shifts, stations, and next year’s recruits don’t.

The lessons stay in the room

The crew that was there learns. The other shifts, stations, and next year’s recruits don’t.

The lessons stay in the room

The crew that was there learns. The other shifts, stations, and next year’s recruits don’t.

Nothing gets tracked to closure

Action items don’t become training objectives or SOP changes, so the same issue shows up on the next call.

Nothing gets tracked to closure

Action items don’t become training objectives or SOP changes, so the same issue shows up on the next call.

Nothing gets tracked to closure

Action items don’t become training objectives or SOP changes, so the same issue shows up on the next call.

Only the big ones get written up

Injuries and big losses get written up. The routine near-miss talked through at the tailboard is gone by shift change.

Only the big ones get written up

Injuries and big losses get written up. The routine near-miss talked through at the tailboard is gone by shift change.

Only the big ones get written up

Injuries and big losses get written up. The routine near-miss talked through at the tailboard is gone by shift change.

Keep your tailboard talks. Hotwash makes them count.

Your most experienced captain retires next year. Everything he learned leaves with him.

Crews are younger, working fires are rarer, and modern fires burn hotter and faster. Hotwash makes every past call searchable, so a new member can ask how your crews actually handled a building, not just what the SOP says, with answers cited to the calls they ran.

What lessons that never get acted on cost you

Repeat mistakes

The near-miss on a routine room-and-contents fire is the same mistake that hurts someone on the next big one.

Repeat mistakes

The near-miss on a routine room-and-contents fire is the same mistake that hurts someone on the next big one.

Firefighter safety

Every uncaptured close call is a warning your department heard once and then lost.

Firefighter safety

Every uncaptured close call is a warning your department heard once and then lost.

Lessons that don't get lost

Every review lands in one place your crews can find, so what one crew learned on a call shapes how the next one is run.

Lessons that don't get lost

Every review lands in one place your crews can find, so what one crew learned on a call shapes how the next one is run.

Training gaps

Training is built from the curriculum, not from what actually happens on your calls.

Training gaps

Training is built from the curriculum, not from what actually happens on your calls.

How it works

1. Capture at the tailboard

Every crew member records their perspective by voice in about 2 minutes, while details are fresh.

1. Capture at the tailboard

Every crew member records their perspective by voice in about 2 minutes, while details are fresh.

1. Capture at the tailboard

Every crew member records their perspective by voice in about 2 minutes, while details are fresh.

2. Report by morning

Hotwash turns what the crew said into a report automatically, with strengths, issues, and policy alignment.

2. Report by morning

Hotwash turns what the crew said into a report automatically, with strengths, issues, and policy alignment.

2. Report by morning

Hotwash turns what the crew said into a report automatically, with strengths, issues, and policy alignment.

3. Turn it into change

Findings flow into training, task books, and data-driven policy recommendations, and trends surface across calls.

3. Turn it into change

Findings flow into training, task books, and data-driven policy recommendations, and trends surface across calls.

3. Turn it into change

Findings flow into training, task books, and data-driven policy recommendations, and trends surface across calls.

93% on track

88 of 94 members with training assigned

6 off track

88 on track

Suggested Training

Hazardous Materials Operations Refresher

Hazardous Materials Operations: Atmospheric Monitoring and Fresh-Air Calibration

2 h · Everyone

4 members need it · due Dec 31

BLS Provider (CPR)

BLS Healthcare Provider CPR and High-Quality Compressions

2 h · Everyone

2 members need it · due Aug 8

SCBA & RIT Annual Qualification

SCBA Air Management, Cylinder Rule of Air, and Low-Air Emergencies

3 h · SCBA User

3 members need it · due Dec 31

Incident Radio Discipline and Tactical Communications

2 h · Everyone

5 members need it · due Jan 31, 2028

Plan a training on…

METRICS

Appropriate knowledge of job skills

Avg 2.8 / 4 · Significantly Exceeds Requirements

Improving

Initiative

Avg 3.2 / 4 · Significantly Exceeds Requirements

Improving

Situational awareness

Avg 2.2 / 4 · Developing/Needs Improvement

No change

ENGINE RIDER QUALIFICATION TASK BOOK

Sam Ortiz

22 of 65 passed · Phase 3

On track

Riley Chen

41 of 65 passed · Phase 4

On track

Jo Alvarez

9 of 65 passed · Phase 1

Behind

Ask about your data

Which incidents had hydrant or water supply issues this year?

HYDRANT AND WATER SUPPLY ISSUES

26-04446 · Sep 16

Tank ran dry before a hydrant was located

Refill drill

26-04223 · Jun 18

Supply line laid across a driveway at an EV fire

Supply stretch

26-03893 · Feb 18

Waterflow alarm upgraded late to full assignment

FDC grid drill

Which training requirements have the most members behind or overdue?

Plain-language question, no spreadsheet

REPORT

Decon Procedures Pre-Read

Pre-read, due Oct 22

6 overdue

Respiratory Protection Make-Up

Make-up session, Nov 5

8 to record

Hazmat Operations Refresher

Annual, due Dec 31

7 behind

BLS Provider (CPR)

Certification

2 overdue

TRY ASKING

How has incident volume by call type changed over time?

Who still needs SCBA fit testing this year?

Easy implementation

1. Send us your stuff

Send us your past incident reports and SOPs. We build your org in Hotwash and send example policies for the pilot.

1. Send us your stuff

Send us your past incident reports and SOPs. We build your org in Hotwash and send example policies for the pilot.

1. Send us your stuff

Send us your past incident reports and SOPs. We build your org in Hotwash and send example policies for the pilot.

2. We train your trainer

Your trainer learns Hotwash, then trains up the shift leads who send out the links.

2. We train your trainer

Your trainer learns Hotwash, then trains up the shift leads who send out the links.

2. We train your trainer

Your trainer learns Hotwash, then trains up the shift leads who send out the links.

3. Crews just tap a link

After a call, a shift lead texts or emails the crew a link. They tap it, talk through what happened by voice, and they’re done. No app, no account, no login.

3. Crews just tap a link

After a call, a shift lead texts or emails the crew a link. They tap it, talk through what happened by voice, and they’re done. No app, no account, no login.

3. Crews just tap a link

After a call, a shift lead texts or emails the crew a link. They tap it, talk through what happened by voice, and they’re done. No app, no account, no login.

Compliance and records, handled

Training hours tracked

Turn real calls into training, with hours and requirements tracked automatically.

Training hours tracked

Turn real calls into training, with hours and requirements tracked automatically.

Training hours tracked

Turn real calls into training, with hours and requirements tracked automatically.

Ready for NFPA & ISO

A consistent, organized record of incidents, training, and evaluations when it’s time to show your work.

Ready for NFPA & ISO

A consistent, organized record of incidents, training, and evaluations when it’s time to show your work.

Ready for NFPA & ISO

A consistent, organized record of incidents, training, and evaluations when it’s time to show your work.

Fits your existing systems

Export PDF summary reports to upload into the LMS or records system you already use.

Fits your existing systems

Export PDF summary reports to upload into the LMS or records system you already use.

Fits your existing systems

Export PDF summary reports to upload into the LMS or records system you already use.

Ready to run a Hotwash pilot?

Start with a 30-day pilot. Send us your past incident reports and SOPs and we’ll load them in. Run it on real calls, then let the line decide.

Start a 30-day pilot

Reviews From The Field

“After a recent downed aircraft response, 16 responders used the talk-to-text feature right at the tailboard. We captured everyone’s input immediately, and the AI summary highlighted key strengths and issues that directly shaped a stronger formal AAR. It saved us hours and ensured nothing was missed. This is the kind of tool that truly helps us get better with every call.”

Brian Koczak

Assistant Chief

Branford Fire Department

“We used Hotwash to identify the training subjects for our 2027 plan. It takes real-world incidents and shows you where you needed help or where you’re weak. That’s what we really like about it: we can build off of that and shape our training plan from there.”

Chase Longmiller

Assistant Chief

Sheboygan Fire Department

Your next tailboard talk should change something.

Start capturing your department’s hard-won lessons and acting on them.

“In the Army Rangers, we used lessons from every operation to get better. Hotwash brings that to your crews.”
Ross Puritty, Founder & CEO

Start a 30-day pilot

Start capturing your crew's hard-won lessons

Book a Demo

Start capturing your crew's hard-won lessons

Book a Demo

Start capturing your crew's hard-won lessons

Book a Demo